Training Opportunities

 

 

BASIC MEDIATION TRAINING

2012 Dates    BMT

March 9-11, 23-24

July 16-20

October12-14, 26-27

 Settlement Conference Panel Training

2012 Dates

February 22

April 15

Sept 25

December 4

 PROFESSIONAL 2-DAY WORKPLACE TRAININGS! new

 2011-2012 

 Handling Contentious Situations For Managers

October 6-7

December 7-8 

Workshop for Customer Service

December 13-14

Adv. Conflict Resolution HR Professionals

January 18-19

 

Workplace Mediation Training

An advanced training for our volunteer mediators

Saturday, September 25, 2010

8:30 – 4:30     $85 fee

PCCDR is pleased to offer a 1-day training for our volunteer mediators who are interested in our workplace mediations. This training is open to active certified mediators. (Interns who have completed their mock mediation phase of the practicum and have begun co-mediating may apply for special approval).

As the Center grows and expands services, we are offering mediators another venue to offer their skills. We are seeking mediators who have a background in facilitative mediation and are interested in mediating these types of issues.

Workplace mediations often revolve around issues of:

  • Working styles
  • Personality differences
  • Issue-specific conflicts (terminology specific)
  • Competency/efficiency
  • Recognition
  • Fairness
  • Organizational or managerial-related concerns
  • History of personal relationship out of work

The biggest difference in our workplace mediations is they include pre-mediation screening and interviews by our staff prior to the mediation.  Also, it is common for the referring party (supervisor) to not be a part of the mediation. At times through the screening process, it is revealed that additional identified parties need to be a part of the mediation, including supervisors. So, in some cases there are more than two parties and perspectives involved in the issues.

We will discuss the PCCDR case management & intake/screening process, common issues, and as always, allow for experiential role-playing exercises.

Limited enrollment. Application deadline September 7, 2010. Applications reviewed and confirmed by September 10, 2010. Registration Form (doc) (pdf)

 


JANUARY 27-28, 2011 MANAGERS & SUPERVISORS: MEDIATING DISPUTES AT WORK

Coming January 27-28, 2011 we will be offering a training for managers and supervisors in the workplace. This training offers supervisors skills, concepts, and guidelines for processes that maximize the effectiveness of facilitating conflict situations with employees. More to come.